Car MOT text reminder service

Posted in: News.

How the MOT text reminder service works
Remember:
If you do
subscribe for the MOT text reminder service, you will still be responsible for
ensuring your vehicle has its MOT test by the due date
To
benefit from the MOT text reminder service you will need to register your
details with VOSA. Once registered, three text reminders will be sent to your
mobile phone to remind you of your MOT date.
They will
be sent:
  • five weeks before
  • two weeks before
  • the day before
The text
message reminders will include the vehicle registration number and MOT due
date.
To use
this service there is a one-off charge of £1.50 (including VAT). This charge
will be collected through your mobile phone network provider once your
registration has been accepted.
If you do
subscribe for the MOT text reminder service, you will still be responsible for
ensuring your vehicle has its MOT test by the due date. This is regardless of
whether you receive the MOT reminder texts.
What you will need to use this service
To use
this service you will need a:
  • UK registered mobile phone
  • UK registered vehicle
  • the vehicle’s latest MOT
    test number
  • to be able to incur charges
    on the mobile phone or have the bill payer’s permission
Registering for the MOT text reminder service
You can
register for the MOT text reminder using your current MOT test certificate. You
need to text your MOT test number to 66848 (MOT4U) from your mobile phone. The
MOT test number has 12 digits and can be found on your MOT test certificate
(VT20) in the top left corner.
During
registration VOSA will check the information you provide against its vehicle
records, and ensure payment can be taken. If the information does not match, or
payment cannot be taken, VOSA will be unable to provide the service and no
charge will be made. Once the checks have been made, VOSA will send you a text
message (for no charge) to confirm your successful registration or explaining
why your registration was unsuccessful.
Registering
your vehicle
Text your
MOT test number to 66848 (MOT4U) to register for this service
Giving
the incorrect MOT test number
If you
text an incorrect MOT test number to 66848 (MOT4U) three times, the system will
block your mobile phone number from using the service. If this happens, then
VOSA will send you a text message to explain how you can unblock your mobile
phone from using the service.
MOT text
reminder – terms and conditions
If you
choose to use this service and text your details to 66848 (MOT4U), you will
be accepting VOSA’s terms and conditions. These terms and conditions
are available on the VOSA website.
How long will your MOT text reminder registration
last
Your
registration will only apply to the phone number and vehicle registration
number given at the time of registration. It will last for up to 13
months.
Once your
vehicle passes a MOT test or the due date for your MOT test elapses, VOSA will
stop sending you reminders. If you would like a reminder for further MOT tests,
then you will need to register again and pay another charge of £1.50 (including
VAT).
Your
registration cannot be transferred to another vehicle or different mobile phone
number – you will need to register again and pay £1.50 (including VAT) for each
additional registration.
Points to remember about your text reminder
registration
When
registering and using the service there are some helpful points that you may
need to consider.
  1. You
    should check that your mobile phone has enough credit if you have a
    pay-as-you-go mobile phone.
  2. If your
    inbox is full then your registration may not work and you may not receive the
    reminder text messages.
  3. If you
    sell your vehicle you should cancel your MOT text reminder registration.
  4. If you
    change your vehicle number plate (eg get a personalised number), your reminder
    text messages may refer to your old number plate.
  5. When your
    vehicle passes its MOT test you will need to register again for the service.
  6. You can
    register any number of vehicles on the same phone, or register the same
    vehicle on different phones at a charge of £1.50 each time.
  7. A fourth
    text message will be sent once the vehicle has passed its MOT test. This will
    prompt you to register again for the MOT text reminder service.
Cancelling your registration
You may
cancel your registration at any time by sending a STOP text message to 66848
(MOT4U).
If you
cancel within the seven working days of successfully registering then you will
be eligible for a refund. You can claim this refund as long as you haven’t been
sent your first reminder text message for that registration.
After seven
working days or if you have received your first text message reminder
within the first seven days, you will not be able to claim a refund. If you cancel
your registration at any time then no further reminders will be sent for that
registration.
To claim
your refund, you will need to send the following details to VOSA by email or
post:
  • your full name
  • full postal address
  • contact telephone number
  • vehicle registration number
  • current MOT test number
VOSA will
issue refunds by cheque within 30 days of receiving a correctly submitted email
or letter.
Contact details for refunds and queries
If you
have a query about your registration you can contact VOSA by email or post.
You’ll need to give your:
  • vehicle registration number
  • your mobile phone number
  • your name and full address
Email
motreminders-refunds.it-solutions.gb@siemens.com
Post
VOSA
P.O. Box 415
Durham
DH99 1YZ

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